Prabhu Mobile Wallet (mWallet) service is an easy and handy method of doing banking transaction from mobile phones without having to visit bank. Prabhu mWallet provides you a secure connection to access to your bank account through a SMS based application that needs to be installed in to your Mobile Phone. You can directly access Google play store to download Android application and App Store to download Prabhu mWallet application for iPhone. But application for JAVA based mobile set is available only on the Bank’s website.

Customers having other mobile phones which do not support mWallet Application are required to refer to the list of syntax available under downloads option of the Bank’s web site. However, customers are always encouraged and suggested to use Prabhu mWallet service only through mobile phones which can run Prabhu mWallet application. Using such application of their mobile phone, one can do various banking activities and enjoy the following services:

1. Enquiry
  • Balance Enquiry
  • Mini Statement (Last 3 Transactions)
  • Banking Hour Enquiry
  • Exchange Rate Enquiry
  • Cheque Book Request
  • Statement Request
2. Transaction Alert:
  • SMS Alert of every debit & credit transaction of 1000 or above.
3. Utility Payments:
  • Recharge Cards:
    • NT GSM, NT CDMA
    • Broad Link/Broad Tel
    • Dish Home
  •  NT TopUp:
  • Prepaid Mobile
  •  Post Paid Mobile
  •  PSTN/ Landline
  • ADSL Internet
  • Ncell TopUP
  • GSM Post Paid Mobile
  • PSTN/ Land Line
  •  ADSL Internet
  • NT Bill Payment
  • Load e-Sewa
4. Fund Transfer:
  • Fund transfer to any accounts of Prabhu Bank
  • Fund transfer to any accounts of Fonepay Member Banks
For further information, please write us at ebanking@prabhubank.com or visit our branch in your vicinity.

Transaction Limit

         Type            Amount
 Per Transaction Limit  NPR 10,000/-
 Per Day Transaction Limit  NPR 50,000/-
 Number of Transaction Per Day  5 (Five)

Fee & Charges

        Type          Charge
 Registration Charge  NPR 300 per account
 Renewal Charge  NPR 300 per account per year
 PIN Reset Charge  NPR 50 per reset
 Mobile Number Change  NPR 50 per change

mWallet Privacy Policy

This Privacy Policy (“Policy”) applies to all Prabhu Bank Limited customers who have subscribed for mWallet services. The term “Prabhu Bank Limited” or “we”, “us”, or “our” that may appear in the mobile banking application distributed, controlled and owned by us refers to Prabhu Bank Limited. This Policy describes how our mWallet application may collect, use and share information from or about you.

Agreement to Policy
By viewing and using the Prabhu Bank Limited mWallet application, you consent to this Policy which includes your consent to disclose and use information about you in the manner detailed in this Policy. Other privacy policies may also apply in addition to the terms of this Mobile Privacy Policy, including but not limited to our Privacy Policy.

Gathering, Using and Sharing: Information that we collect
Information that we may collect about you through mWallet includes information that you voluntarily disclose at the time of subscription such as your name, primary a/c number, alias a/c, mobile number and other contact information; transaction information, information resulting from your mobile activity in terms of your usage of the subscribed mWallet service. We do not gather additional information associated with your mobile device through cookies and other technologies. We also do not share any of this information with any other company unless required to do so by law or while handling any disputes that may arise.

Working with Other Companies
The mWallet Service technology (including the mobile apps) provided by us has been developed by a third party IT company. However, the entire technology is owned by Prabhu Bank Limited and all data pertaining to the system is securely hosted by Prabhu Bank Limited. The third party company has no access to this data unless authorized by us. At times we may be required to allow the third party company to gain limited access to the information you provide in order to seek technical support or in cases of dispute handling. Such cases always and only occur with our authorization, supervision and presence.

Security Measures
We apply several security measures to protect your information. SMS generated by our mWallet Apps use encryption standards to help ensure that information passes to Prabhu Bank Limited without being intercepted by third parties. Reply messages sent by the Mobile Banking/mWallet use masking features to hide the mid few characters in your a/c numbers. To help prevent misuse of services and authorize access to your banking information, you are always required to type in your MPIN provided by the bank. As always, we strongly encourage you to assist us in that effort by not sharing your MPIN with anyone.

Questions and Concerns
If you have any questions about this Policy or our mWallet services, please contact us at +977-1-4788500 or write to us at info@prabhubank.com

Policy Updates and Effective Date
This Policy is subject to change and any changes to this Policy will become effective when posted on this website. Your use of the application following these changes means you accept the revised Policy.